How to Drive a Better Customer Experience in Today’s Overcrowded, Experience-Driven World


The experience economy has infiltrated every industry—from online shopping to healthcare, consumers expect a highly interactive, personalized experience in nearly every interaction. And when your business doesn’t deliver, consumers flock to the competition.



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Join us in this free webinar as we discuss actionable tips and best practices to deliver a better customer experience from discovery to post-purchase. In this webinar you’ll learn:

  1. What customers expect from customer experience today
  2. How to deliver a better customer experience at every stage of the customer journey
  3. What best practices for customer experience you can implement now (and what you should make a plan to implement in the future)

Meet your panel

  • Chance Olson, EVP of Customer Experience & Strategy, Podium
  • Julie Inouye, Head of Communications, Podium
  • Jay Baer, Marketing & Customer Experience Expert, Convince & Convert
  • David Meltzer, Entrepreneur, Speaker, Author, and Business Coach

The How to Drive a Better Customer Experience in Today’s Overcrowded, Experience-Driven World webinar will take place live on Thursday, June 30, 2022 at 1PM EST/ 10AM PST.



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